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Frequently Asked Questions for the Reach Bursary


Reach Award - FAQs



Frequently Asked Questions for the Reach Bursary during the 2023/24 academic year

Full-time Undergraduate students who already have a reach account and are continuing their course in September 2023 and are paying maximum annual tuition fees to the University of Worcester will receive £50 Reach credit to spend in the online reach store.

Full-time Undergraduate international students continuing their course in September 2023 who already have a reach account and are paying maximum annual tuition fees to the University of Worcester will receive £50 Reach credit to spend in the online reach store. (N.B. International students enrolled with the University of Worcester International College (UWIC) are NOT eligible for a reach award. Course fees for students enrolled with UWIC are paid to UWIC, not the University of Worcester.)

The bursary will take the form of credit added to a student Reach account. If you are eligible for an award, you will receive an email from the Reach team at John Smiths, which will provide details on how to spend the bursary.

The Reach bursary is only available as credit in the UW online Reach store and cannot be given as cash.

If you are eligible for a bursary the email would have been sent to your university email address, not your personal email address. Please ensure you have checked the correct email account and check your spam, junk and deleted items folders.
If you believe you meet the eligibility criteria detailed above but have not received an email please contact ku/ca/crow//hcaer.

If you are eligible for a Reach bursary, you will receive an email via your university email account. This will tell you how to access your Reach account and redeem the bursary. Once you have done this you will be able to login to your account at www.worcester-Reach.co.uk and start buying your course books and equipment.

funds

You can spend your funds online at www.worcester-Reach.co.uk on any product that is available on our website, including textbooks, stationery, electronics and other learning materials.

Your Reach award is not a loan and you do not have to pay it back. The funds are provided for you by the University to help you with your studies for as long as you are a student at the university. When you leave the university or complete your course your Reach account will be closed and any outstanding balance will expire.

When you leave the university (e.g. because you have completed your course or because you have withdrawn from your course), when you cease to be a registered student your Reach account will be closed and any outstanding balance will expire.

Please contact ku/oc/htimsnhoj//sj/sredro with your query.

Your data will only be shared with The University of Worcester, John Smiths and Kortext. See the data protection statement for full details.

To login to the site and use your funds, you must always use your university e-mail address. If you have forgotten your password, click the Forgot Password button when trying to log in to your account (please see guide below). You will then receive an email giving you instructions on how to re-set your password. Please check you spam/ junk folder if the email does not appear in your inbox.

If you have a query about your Reach account, please contact ku/oc/hcaer-retsecrow//ecivres/remotsuc
If you have any other queries about Reach, please contact Reach@worc.ac.uk

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