For undergraduate and graduate course in operations management. A practical, easy-to-read text with a managerial approach tooperations managementOperations Management: Processes and Supply Chainsprovides studentswith a comprehensive framework for addressing operational process and supplychain issues and uses a systemized approach while focusing on issues of currentinterest. The13th Editionprovides ample opportunities forstudents to experience the role of a manager with challenging problems, cases,a library of videos customized to the individual chapters, simulations,experiential exercises, and tightly integrated online resources.
1. Using Operations to Create Value Supplement A: Decision Making PART 1: MANAGING PROCESSES 2. Process Strategy and Analysis 3. Quality and Performance 4. Lean Systems 5. Capacity Planning Supplement B: Waiting Lines 6. Constraint Management 7. Project Management PART 2: MANAGING CUSTOMER DEMAND 8. Forecasting 9. Inventory Management Supplement C: Special Inventory Models 10. Operations Planning and Scheduling Supplement D: Linear Programming 11. Resource Planning PART 3: MANAGING SUPPLY CHAINS 12. Supply Chain Design 13. Supply Chain Logistic Networks 14. Supply Chain Integration 15. Supply Chain Sustainability
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