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Brilliant Communication Skills


Brilliant Communication Skills

Paperback by Hasson, Gill

Brilliant Communication Skills

£14.99

ISBN:
9781292081076
Publication Date:
5 Dec 2014
Language:
English
Publisher:
Pearson Education Limited
Pages:
192 pages
Format:
Paperback
For delivery:
Estimated despatch 19 - 20 Apr 2024
Brilliant Communication Skills

Description

What does it take to be a successful communicator? Just about every job requires excellent communication skills. To get ahead at work you need to be able to express yourself clearly and understand the feelings, needs and intentions of others. So how can you make sure other people understand you and that you respond appropriately to other people? Whether it's giving a presentation, getting your point across in a meeting, or understanding the effects of body language, the proven tips and techniques provided in this book will get you communicating more effectively and successfully in no time! Explain yourself clearly, and get your point across easily Know what to say to help others open up to you Feel confident about communicating with a wide range of people

Contents

Part 1 Chapter 1 What is communication? Knowing your communication style Chapter 2 Confident communication Chapter 3 Active listening and skilful questioning Chapter 4 Reading between the lines; feelings, emotions and attitudes Chapter 5 What to say, how to say it. Chapter 6 Put it in writing Part 2 Chapter 7 Putting it into practice

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