Explores the practical lessons learned from internationally renowned companies to bring about lasting and fundamental organizational transformation, providing a useful set of field-tested concepts and techniques for anyone seeking to promote change. In-depth interviews with such key corporate change leaders as Bob Allen of AT&T and Jamie Houghton of Corning, Inc., provide valuable insight and firsthand advice on the role CEOs and leadership teams can play in organizational transformation.
THE CHANGING NATURE OF CHANGE.
Change Leadership: Core Competency for the Twenty-First Century (D.Nadler & R. Shaw).
Types of Organizational Change: From Incremental Improvement toDiscontinuous Transformation (D. Nadler & M. Tushman).
The Challenge of Discontinuous Change (D. Nadler & M.Tushman).
THE PRACTICE OF DISCONTINUOUS CHANGE.
The Fundamentals of Change Management (K. Morris & C.Raben).
The Essence of Discontinuous Change: Leadership, Identity, andArchitecture (R. Shaw).
Staging Discontinuous Change (A. Walton).
Sustaining Change: Creating the Resilient Organization (M. Marks& R. Shaw).
KEY LEVERAGE POINTS FOR DISCONTINUOUS CHANGE.
Generative Strategy: Crafting Competitive Advantage (A.Walton).
Organizational Architecture: Designing for High Performance (D.Nadler).
Transformative Culture: Shaping the Informal Organization (A.Walton).
Business Processes: Embracing the Logic and Limits of Reengineering(R. Shaw & M. Maletz).
Executive Development: Finding and Growing Champions of Change (R.Ketterer & M. Chayes).
LEADING CHANGE.
Beyond the Heroic Leader (D. Nadler).
The Emerging Role of the CEO (J. Heilpern).
A "Virtual" Interview with Five Change Leaders (R. Shaw, etal.).
Conclusion: The Lessons of Discontinuous Change (R. Shaw & A.Walton).
